Privacy Policy

About Oak & Spoon

Oak & Spoon is operated by BREWMAN BITES LIMITED.

The website provides information about our household kitchenware collection, including wooden tableware, stainless steel cookware, cooking tools and related kitchen products designed for everyday home use.

Our purpose is to offer a carefully selected online shopping experience inspired by natural materials, traditional craftsmanship and practical home cooking.

Information We Collect

During normal website activities, we may collect information provided by customers when placing orders, making enquiries or using website services.

• Name and contact details.
• Delivery information required to complete purchases.
• Details provided through customer communication.

Only information reasonably required for providing our services and maintaining accurate business operations is collected.

Use of Customer Information

Information collected may be used for:

• Managing customer purchases and requests.
• Providing responses to enquiries.
• Maintaining business records.
• Improving website experience and service quality.

Information Retention Period

Information connected with purchases may be retained for up to 6 years where required for accounting and business record purposes.

General enquiry information is reviewed periodically and removed when it is no longer required.

Website Security and Access

We maintain reasonable procedures to protect website information and ensure customer details are handled responsibly.

Access to customer information is limited to situations required for business administration, order management and customer communication.

Customer Requests

Customers may contact Oak & Spoon regarding information connected with their enquiries or purchases.

Requests are normally reviewed within 30 days after receiving sufficient details.

External Website Services

Our website may use external service providers that support website operation, order processing and customer services.

These providers manage information according to their own privacy practices.

Policy Updates

Oak & Spoon may update this Privacy Policy when website services or business practices change.

The latest version will always be displayed on this page.